Skip to content

UX & Designers

Give design decisions a broader definition of evidence.

The dimensions where design decisions become observable outcomes — task success, orientation, distinctiveness and the paths people actually take.

The UX & Designers question: Can we connect experience decisions to evidence?

Why this has become a problem

Great design has never been just what something looks like. It determines whether people understand where they are, what matters, what they can do and what happens next. In the AI age, another requirement has appeared: the underlying experience also has to be understandable to machines.

What the benchmark reveals

Design reviews often become subjective. One stakeholder likes a layout. Another wants a bigger logo. Someone else wants another carousel. Brand & Signal creates a stronger conversation by asking measurable questions:

The risk of not knowing

  • Task failure that shows up as churn rather than as a design finding.
  • Design work defended on taste, and cut on cost.
  • A system that drifts because nothing scores the drift.

What you can do with the result

  • Fix heading structure and page titles so every page states its own purpose.
  • Time the top five visitor tasks and remove the largest single source of friction.
  • Tokenise colour, type and spacing so the system holds across templates.

Two indexes. One shared view.

Brand Integrity and Signal Strength are reported together. The Signal Gap shows where organizational reality and digital representation are out of alignment.

Brand Integrity

8.4

Signal Strength

5.7
Signal Gap −2.70 — 10
Illustrative scorecard

Published example

50 mining companies, scored for investor findability

Fifty listed mining companies scored on all fifteen dimensions. The leaders cluster at 7.4 Brand / 6.9 Signal — strong, but not unreachable.

Before

3.9 → 9.1

Finding

Metadata still separates the field. The rebuilt site scores 9.0 on AI & Search Accessibility against 4.0 for its previous version, driven by clearer page identity, crawlable structure and contextual copy.

Action

Give every project, report, release and investor action its own clear, linkable page.

Improvement

Same company, same scale, content rebuilt around evidence.

One framework. Five seats.

Different responsibilities. One definition of digital excellence.